Service Assistant - Goose Island, IL

Lucid Motors; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Paid time off

Paid holidays

Paid sick leave

401(k) retirement plan

Paid time off accrual (PTOs) up to 120

Job summary

Lucid Motors in Chicago is seeking a Service Assistant to help run the day-to-day service operations and ensure a smooth workflow for customers and vehicles. This entry-level role supports technicians, moves vehicles, coordinates rides, and assists with deliveries and hand-overs.

You will gain hands-on experience in the automotive industry, participate in safety trainings, and contribute to a high-performance service team that values efficiency, safety, and exemplary customer service.

Qualifications

• Must be 18 years or older.
• Basic automotive knowledge required.
• Willingness to obtain forklift certification after hire.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Must be able to stand and walk for extended periods.
• Full-time position, including weekends or extended hours during busy periods.

Responsibilities

• Provide world-class customer experience to all Lucid clients, internal and external.
• Drive vehicles for pickups/drop-offs, including loaners, and assist with shop runs (e.g., to Bodyshop, charge stations).
• Coordinate Lyft rides for internal vehicle moves as requested.
• Assist with Pre-Delivery Inspection carrier prep and vehicle hand-over; support check-in when needed.
• Assist technicians with basic repairs in the shop.
• Move and stage vehicles, deliver parts, wash vehicles, and support service department as needed.

Skills

Age 18+

Basic automotive knowledge

Forklift certification (after hire)

Organizational skills

Communication skills

Multitasking

Stamina to stand/walk

Weekends availability

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility.

The Service Assistant position works with other members of the service team to make sure the day-to-day operation runs smoothly. This position requires the ability to handle a rapidly changing workload and can prioritize accordingly. This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.

Responsibilities

• Provides a world-class customer experience to all Lucid clients, both internal and external
• Vehicle drives include dropping off or picking up customer vehicles and/or loaners, runs to the Bodyshop, test charging at EA (Electrify America) charge stations, among others.
• Arranging Lyft rides for internal vehicle moves per request
• Assist with Pre-Delivery Inspection (PDI) carrier preparation and vehicle hand-over. When needed, help with check in process
• Assist technicians with basic repairs in the shop
• Other duties as assigned including but not limited to moving and staging vehicles, delivering parts, washing vehicles, and assisting the service department as needed

Qualifications

• 18 years of age or older
• Basic automotive knowledge
• Willingness to obtain forklift certification post hire, demonstrating a commitment to safety and operational efficiency in the workplace
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Ability to stand and walk for extended periods of time
• Full-time, including weekends or extended hours during busy periods
• Willingness to complete Lucid provided CPR training post hire
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Compensation & Benefits

• medical, dental, and vision insurance
• life and disability coverage
• paid time off
• paid holidays
• paid sick leave
• a 401(k) retirement plan
• Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off
• Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program
• Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans

Equal Opportunity

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Accessibility

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

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