Automotive Service Appointment Concierge

Haley Automotive Group; Virginia; Sur place; USD 35 000 - 52 000; Plein temps

Résumé du poste

Haley Toyota of Roanoke is seeking a Service Appointment Coordinator to support the service department by coordinating scheduling, assisting customers, and liaising with various departments to ensure seamless service delivery.

The ideal candidate has some post-secondary education or training, prior administrative or call center experience, and excellent communication, organization, and computer skills. Flexibility for weekends/evenings is required.

Qualifications

• Candidates should have strong customer service orientation.
• Experience in administrative or call center roles preferred.
• Excellent verbal and written communication.
• Strong organizational and computer skills.

Responsabilités

• Coordinate service appointment scheduling with customers and service departments.
• Assist customers with questions, concerns, and scheduling needs with empathy.
• Maintain accurate records and coordinate across dealership departments to ensure smooth service flow.

Description du poste

Haley Toyota of Roanoke is seeking a Service Appointment Coordinator to support the service department by coordinating scheduling, assisting customers, and liaising with various departments to ensure seamless service delivery.

The ideal candidate has some post-secondary education or training, prior administrative or call center experience, and excellent communication, organization, and computer skills. Flexibility for weekends/evenings is required.