Automotive Service Advisor & Writer – Customer Experience

Volvo Cars Winston Salem; Winston-Salem (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Health, Dental, Vision and Life Insurance

Paid Vacation

Paid Holidays

State-of-the-art facility

Job summary

A local automotive service provider in Winston-Salem is looking for a customer service representative. The role requires individuals who are motivated, enjoy interacting with customers, and possess prior customer service experience. Key responsibilities include greeting customers, scheduling appointments, and advising on service needs. The company offers a generous pay plan and comprehensive benefits, such as health insurance and paid vacation. Applicants must have a valid driver's license and be authorized to work in the U.S.

Qualifications

• Prior experience in a customer service environment.
• Valid in-state driver's license.
• Must be authorized to work in the U.S. without sponsorship.

Responsibilities

• Meet and greet customers.
• Schedule appointments with customers.
• Advise customers on necessary/suggested services.
• Enter itemized estimates on service orders.

Skills

Customer service experience

Communication skills

Education

High school diploma or equivalent

Job description

A local automotive service provider in Winston-Salem is looking for a customer service representative. The role requires individuals who are motivated, enjoy interacting with customers, and possess prior customer service experience. Key responsibilities include greeting customers, scheduling appointments, and advising on service needs. The company offers a generous pay plan and comprehensive benefits, such as health insurance and paid vacation. Applicants must have a valid driver's license and be authorized to work in the U.S.