Automotive Service Advisor — Customer-Centric & Growth-Driven

Mills Automotive Group; Matthews (NC); On-site; USD 78,120 - 122,760; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision insurance

401(k) retirement plan

Opportunities for career growth

Job summary

A leading automotive dealership in Matthews, NC, is looking for a dedicated Automotive Service Advisor to join their team. The role involves providing exceptional customer service, assisting customers with inquiries, and effectively communicating with technicians. Ideal candidates should have prior automotive advisory experience, excellent communication skills, and a strong knowledge of automotive services. The position offers competitive compensation plus benefits, including health insurance and a 401(k) retirement plan.

Qualifications

• Prior experience in automotive service advisory roles.
• Excellent communication and customer service skills.
• Knowledge of automotive services and maintenance.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and service requests.
• Recommend and explain needed automotive services.
• Schedule service appointments and follow up with customers.
• Communicate effectively with automotive technicians.

Skills

Communication skills

Customer service

Automotive knowledge

Ability to work in a fast-paced environment

Job description

A leading automotive dealership in Matthews, NC, is looking for a dedicated Automotive Service Advisor to join their team. The role involves providing exceptional customer service, assisting customers with inquiries, and effectively communicating with technicians. Ideal candidates should have prior automotive advisory experience, excellent communication skills, and a strong knowledge of automotive services. The position offers competitive compensation plus benefits, including health insurance and a 401(k) retirement plan.