Automotive Service Advisor — Weekends Off & Bonuses

Christian Brothers Automotive Corporation; Surprise (AZ); Hybrid; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid vacation

Health insurance

Team bonuses

Training & career advancement

Job summary

Christian Brothers Automotive Corporation in Surprise, AZ is seeking an Automotive Service Advisor/Writer to guide guests through the repair process, present repair options clearly, and manage shop workflow with integrity. The role emphasizes customer service, teamwork, and continuing training.

You'll greet guests, explain repairs, and maintain positive relationships while ensuring repairs meet specifications. Regular hours Mon–Fri, with weekends off and opportunities for advancement.

Qualifications

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Proficiency in Windows-based computer software and automotive store applications.
• Current driver’s license and driving record acceptable by insurer.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear professional manner.
• Build long-term relationships between the store, yourself and our customer.
• Directs, coordinates, and participates in performing customer service activities.
• Shuttle guest as needed in CBA branded vehicle.
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned

Skills

Customer service experience

Computer skills

Communication skills

Tools

Windows-based software

Automotive store applications

Job description

Christian Brothers Automotive Corporation in Surprise, AZ is seeking an Automotive Service Advisor/Writer to guide guests through the repair process, present repair options clearly, and manage shop workflow with integrity. The role emphasizes customer service, teamwork, and continuing training.

You'll greet guests, explain repairs, and maintain positive relationships while ensuring repairs meet specifications. Regular hours Mon–Fri, with weekends off and opportunities for advancement.