Weekdays-Only Automotive Service Advisor - Training

Christian Brothers Automotive; Apex (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid vacation

Paid holidays

Weekend off

Onsite ownership

Training program

Rewards program

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor / Writer who will greet guests, explain repairs, and guide them through the repair process with honesty and clear communication. You will manage workshop flow, coordinate services, build long-term guest relationships and work closely with the team to maintain high satisfaction and timely repairs in a fast-paced, friendly environment.

This full-time role offers ongoing training and employee rewards, with a weekend-free

Qualifications

• Experience in Automotive Customer Service and Service sales.
• Proficiency with Windows-based software and automotive store applications.
• Ability to greet guests with hospitality and communicate repairs clearly.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties asassigned.

Skills

Customer service

Sales

Communication

Tools

Windows-based software

Automotive store applications

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor / Writer who will greet guests, explain repairs, and guide them through the repair process with honesty and clear communication. You will manage workshop flow, coordinate services, build long-term guest relationships and work closely with the team to maintain high satisfaction and timely repairs in a fast-paced, friendly environment.

This full-time role offers ongoing training and employee rewards, with a weekend-free