Guest-Focused Automotive Service Advisor (Weekends Off)

Christian Brothers Automotive; Avon (OH); On-site; USD 39,000 - 65,000; Full time

Benefits offered by this job

Healthcare Benefits

Paid Vacation

Paid Holidays

Employee Appreciation Events

Chaplain Care Support

Continuous Training

Job summary

Christian Brothers Automotive in Ohio is seeking an Automotive Service Advisor/Writer to guide guests through the repair process and maintain high customer satisfaction. You will manage workflow, present repair options clearly, and ensure services are performed to spec while upholding integrity.

The role emphasizes building trust and strong guest relationships in a busy, customer-focused environment. The position is full-time, with weekday hours (7am–6pm), offering opportunities for training,

Qualifications

• Experience in automotive customer service and service sales.
• Proficiency with Windows-based computer software and automotive store applications.
• Ability to use automotive store software tools and systems.

Responsibilities

• Greet guests with hospitality and respect.
• Present the best repair solutions in understandable terms.
• Manage store workflow efficiently.
• Sell services while maintaining honesty and integrity.
• Maintain a positive team atmosphere and professional communication.
• Build long-term relationships with guests and the store.
• Direct and participate in guest service activities.
• Assist shuttle guests as needed.
• Ensure repairs meet specifications.
• Collaborate with team and support other staff.

Skills

Automotive Customer Service

Service Sales

Windows Proficiency

Automotive Store Applications

Tools

Auto Store Software

Job description

Christian Brothers Automotive in Ohio is seeking an Automotive Service Advisor/Writer to guide guests through the repair process and maintain high customer satisfaction. You will manage workflow, present repair options clearly, and ensure services are performed to spec while upholding integrity.

The role emphasizes building trust and strong guest relationships in a busy, customer-focused environment. The position is full-time, with weekday hours (7am–6pm), offering opportunities for training,