Automotive Service Advisor — Top Pay & Growth

Main Street Auto; Missouri; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Industry-leading pay

Excellent benefits

Career growth opportunities

Job summary

Main Street Auto in Missouri is seeking an Automotive Service Advisor to serve as the primary contact for customers, coordinate service needs, and ensure clear communication between customers and technicians.

This role emphasizes accurate cost estimates, repair scheduling, and maintaining detailed service records while delivering an exceptional customer experience in a fast-paced shop environment.

Qualifications

• High school diploma or equivalent.
• Proven experience as a Service Advisor in automotive industry.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.

Responsibilities

• Greet customers and act as main point of contact for service needs.
• Schedule and coordinate service appointments with technicians.
• Prepare cost estimates for parts, labor, and services and obtain approvals.
• Create and manage repair orders, document services and recommendations.
• Follow up with customers to ensure satisfaction and address concerns.

Skills

Customer service

Communication

Organizational skills

Time management

Technical knowledge

Computer skills

Education

High school diploma

Automotive certification (plus)

Tools

Automotive software

Job description

Main Street Auto in Missouri is seeking an Automotive Service Advisor to serve as the primary contact for customers, coordinate service needs, and ensure clear communication between customers and technicians.

This role emphasizes accurate cost estimates, repair scheduling, and maintaining detailed service records while delivering an exceptional customer experience in a fast-paced shop environment.