Service Advisor — Growth, Tech-Savvy & Customer Focus

Napleton-Missouri; Saint Peters (MO); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on services and vehicles

Growth Opportunities

Job summary

Ed Napleton Automotive Group in Missouri is seeking a Service Advisor to act as a liaison between customers and technicians, presenting vehicle repair recommendations and ensuring service that keeps vehicles in top shape.

Join a large, multi-brand group with 90+ years in business, offering competitive pay with incentives, benefits, paid training, and strong growth opportunities across the Missouri market.

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn and utilize technology.
• Previous automotive service advisor experience is a plus but not required.

Responsibilities

• Assist customers to address all vehicle maintenance needs.
• Write repair orders with full transparency of cost and time estimates.
• Provide timely communication and keep customers updated throughout the process.
• Coordinate with technicians and parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations technology.

Skills

Customer service

Tech savvy

Automotive service advisor experience

Job description

Ed Napleton Automotive Group in Missouri is seeking a Service Advisor to act as a liaison between customers and technicians, presenting vehicle repair recommendations and ensuring service that keeps vehicles in top shape.

Join a large, multi-brand group with 90+ years in business, offering competitive pay with incentives, benefits, paid training, and strong growth opportunities across the Missouri market.