Premium Auto Service Advisor - High Pay & Benefits (M-F)

Main Street Auto; Florida; On-site; USD 29,000 - 82,000; Full time

Benefits offered by this job

Industry-leading pay

Exceptional benefits

Career growth opportunities

Job summary

Main Street Auto is looking for a highly organized Service Advisor to join our automotive service team. You will be the primary contact for customers, manage vehicle maintenance and repairs, and help deliver a positive service experience.

In this role you will coordinate appointments, gather vehicle history, estimate costs with transparency, and create repair orders. We emphasize customer-focused service and professional communication in a fast-paced shop environment.

Qualifications

• High school diploma or equivalent; automotive education adds value.
• Proven experience as a Service Advisor in automotive industry.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Sound automotive knowledge and familiarity with automotive software.
• Ability to work in a fast-paced environment and maintain attention to detail.

Responsibilities

• Greet customers and provide a welcoming, professional atmosphere.
• Be the main contact for customers and document their concerns clearly.
• Schedule, confirm, and coordinate service appointments with technicians.
• Gather information and advise on services, schedules, and repairs.
• Prepare detailed cost estimates; explain and obtain approval.
• Create and manage repair orders and maintain records.
• Follow up to ensure satisfaction and resolve issues promptly.

Skills

Customer service

Communication

Time management

Organizational skills

Teamwork

Computer skills

Automotive knowledge

Education

High school diploma

Automotive certification (preferred)

Tools

Automotive software

Job description

Main Street Auto is looking for a highly organized Service Advisor to join our automotive service team. You will be the primary contact for customers, manage vehicle maintenance and repairs, and help deliver a positive service experience.

In this role you will coordinate appointments, gather vehicle history, estimate costs with transparency, and create repair orders. We emphasize customer-focused service and professional communication in a fast-paced shop environment.