Automotive Service Advisor & Parts Sales Specialist

Pep Boys Inc; Rialto (CA); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

PTO and holidays

DailyPay

Job summary

Pep Boys in Rialto, CA is hiring for a Retail Service & Sales Associate. You will greet customers, answer questions, schedule appointments, and help customers select parts and services to keep their vehicles running smoothly.

You'll handle store and service desk transactions, process payments, and maintain an organized shop floor. Availability to work days, evenings, weekends, and holidays is required; prior automotive or sales experience is a plus and training is provided.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• First point of contact for customers on the phone and in the store, scheduling appointments and selling parts and services.
• Organize and manage service desk transactions and store operations including work orders and registers.
• Assist in opening/closing and general store duties as directed by management.
• Follow cash, credit, check, refund, and return policies; address customer issues with management.
• Perform express automotive services: tire mounting, balancing, rotations, oil changes, and inspections.
• Support safety procedures and maintain a clean, organized shop.
• Communicate effectively with associates, management, and customers.
• Other duties as assigned by management.

Skills

Customer service

Strong verbal communication

Ability to work days, nights, weekends

Math concepts for commissions

Sales experience

Education

High school diploma or equivalent

Valid Driver's License

Job description

Pep Boys in Rialto, CA is hiring for a Retail Service & Sales Associate. You will greet customers, answer questions, schedule appointments, and help customers select parts and services to keep their vehicles running smoothly.

You'll handle store and service desk transactions, process payments, and maintain an organized shop floor. Availability to work days, evenings, weekends, and holidays is required; prior automotive or sales experience is a plus and training is provided.