Automotive Service Advisor - Paid Training & Fast Growth

Jiffy Lube; Chandler (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Bonus incentives for training modules

Cross-training across roles

Career growth opportunities

Safety-focused environment

Employee discounts

Job summary

Premium Velocity Auto / Jiffy Lube in Chandler, AZ is hiring an Automotive Customer Service Advisor. You will guide customers through their visits and perform basic maintenance tasks while delivering an exceptional experience from start to finish.

No prior automotive experience is required as comprehensive training is provided to help you grow within a fast-paced, team-oriented environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to stand for long periods; lift 50+ lbs.
• Valid U.S. driver’s license preferred but not required.
• Authorization to work in the U.S. (no sponsorship).
• No automotive experience required — training provided.

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles.
• Explain available services, promotions, and recommendations.
• Provide unbiased, trustworthy recommendations based on findings.
• Communicate service updates throughout the visit.
• Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements).
• Review completed services with customers, ensure satisfaction, and encourage return visits.
• Assist the team and perform other duties as assigned.

Skills

Communication

Customer service

Active listening

Objection handling

Positive attitude

Team collaboration

Safety adherence

Willingness to learn

Job description

Premium Velocity Auto / Jiffy Lube in Chandler, AZ is hiring an Automotive Customer Service Advisor. You will guide customers through their visits and perform basic maintenance tasks while delivering an exceptional experience from start to finish.

No prior automotive experience is required as comprehensive training is provided to help you grow within a fast-paced, team-oriented environment.