Automotive Customer Service Advisor — Paid Training

Jiffy Lube; San Tan Valley (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Vision/Dental

Paid training

Employee discounts

Job summary

Premium Velocity Auto / Jiffy Lube (PVA) is seeking Automotive Customer Service Advisors who can guide customers through their visits and perform basic maintenance as trained technicians. No automotive experience is required as training is provided, and a valid driver’s license is preferred.

The role blends customer service, sales, communication, and hands-on automotive work, offering clear career paths within customer care and automotive services. Join a high-energy team and grow with us.

Qualifications

• Excellent communication and customer service skills.
• Strong listening and reasoning abilities.
• Confidence in overcoming objections.
• Positive, energetic attitude.
• Ability to succeed in a fast-paced, team-oriented environment.

Responsibilities

• Greet customers, review their service needs, and escort them safely from their vehicles.
• Clearly explain available services, promotions, and recommendations.
• Provide unbiased, trustworthy recommendations based on technician findings and manufacturer guidelines.
• Communicate service updates throughout the visit.
• Perform basic preventive maintenance (oil changes, inspections, fluid top-offs, wipers, basic component replacements).
• Review completed services with customers, ensure satisfaction, and encourage return visits.
• Assist the team and perform other duties as assigned.

Skills

Communication skills

Customer service

Active listening

Team player

Job description

Premium Velocity Auto / Jiffy Lube (PVA) is seeking Automotive Customer Service Advisors who can guide customers through their visits and perform basic maintenance as trained technicians. No automotive experience is required as training is provided, and a valid driver’s license is preferred.

The role blends customer service, sales, communication, and hands-on automotive work, offering clear career paths within customer care and automotive services. Join a high-energy team and grow with us.