Automotive Service Advisor - Lead Team & Experience

Brakes Plus; Monument (CO); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(K) Retirement Plan

Employer Paid Short- and Long-Term_Dis

Paid Time Off

Paid Bereavement

Paid Holidays

Job summary

Brakes Plus is seeking an Automotive Service Advisor in Colorado to lead a service team and deliver an exceptional customer experience. You will supervise technicians, manage parts, and drive safety and efficiency in operations.

A minimum of 2 years in a Service Advisor/Writer role is required, with a strong track record of achieving business objectives. The role offers a competitive salary and comprehensive benefits.

Qualifications

• Outstanding leadership and store management skills.
• Ability to work in a fast-paced work environment.
• Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency.
• Excellent verbal and written communication.
• Ability to develop professional relationships with customers and team members.
• Minimum of 2 years' experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives.
• Ability to work efficiently both individually and as part of a team.
• Solid knowledge of basic OSHA laws.
• Valid driver's license.

Responsibilities

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate
• Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
• Coaching service department teammates on all operational issues
• Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Evaluating performance and productivity of all service department personnel
• Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
• Ensuring store safety, including the use of and maintenance of safety equipment
• Ensuring equipment/hardware layout and positioning within the service department
• Supervising shop area, equipment and teammates for compliance with company safety procedure
• Ensures that proper inspections are being conducted

Job description

Brakes Plus is seeking an Automotive Service Advisor in Colorado to lead a service team and deliver an exceptional customer experience. You will supervise technicians, manage parts, and drive safety and efficiency in operations.

A minimum of 2 years in a Service Advisor/Writer role is required, with a strong track record of achieving business objectives. The role offers a competitive salary and comprehensive benefits.