Lead Automotive Service Advisor & Team Coach

Brakes Plus; Englewood (CO); In loco; USD 50.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

401K Retirement Plan

Disability Insurance

Paid Time Off

Descrizione del lavoro

Brakes Plus is seeking an Automotive Service Advisor in Englewood, CO to lead a high-performing service team and uphold top customer service standards. You will work closely with the Store Manager to coach technicians, manage parts, and optimize service operations to drive performance.

Qualified candidates have at least 2 years of experience as a Service Advisor/Writer, strong leadership, and excellent communication skills. The role offers a competitive salary and comprehensive benefits.

Competenze

• Proven leadership and store management experience.
• Ability to work in a fast-paced environment.
• Highly organized and detail-oriented, with mentoring skills.
• Excellent verbal and written communication.
• Ability to build professional relationships with customers and team.
• Minimum of 2 years’ experience in a Service Advisor/Writer role.

Mansioni

• Directly works with customers in areas of sales, service, customer opportunities, adjustments.
• Creates a highly motivated team environment/climate.
• Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments.
• Coaching service department teammates on all operational issues.
• Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Evaluating performance and productivity of all service department personnel.
• Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed.
• Ensuring store safety, including the use of and maintenance of safety equipment.
• Ensuring equipment/hardware layout and positioning within the service department.
• Supervising shop area, equipment and teammates for compliance with company safety procedure.
• Ensures that proper inspections are being conducted.

Conoscenze

Leadership

Team management

Communication

Organizational skills

Customer relationships

OSHA knowledge

Descrizione del lavoro

Brakes Plus is seeking an Automotive Service Advisor in Englewood, CO to lead a high-performing service team and uphold top customer service standards. You will work closely with the Store Manager to coach technicians, manage parts, and optimize service operations to drive performance.

Qualified candidates have at least 2 years of experience as a Service Advisor/Writer, strong leadership, and excellent communication skills. The role offers a competitive salary and comprehensive benefits.