Lead Automotive Service Advisor

Brakes Plus; Denver (CO); Presencial; USD 50.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Life Insurance

401K

Disability Insurance

Paid Time Off

Paid Holidays

Bereavement

Descripción de la vacante

Brakes Plus in Denver, CO is seeking an Automotive Service Advisor to lead the service department with a focus on teamwork and customer excellence. Reporting to the Store Manager, you will develop a motivated team, optimize store processes, and drive performance in a fast-paced environment.

You will supervise technicians, schedule duties, coach staff on operations, manage parts inventory, and ensure safety and compliance while delivering an industry-leading customer experience.

Formación

• Minimum of 2 years' experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives.
• Excellent verbal and written communication skills; ability to mentor others.
• Solid knowledge of basic OSHA laws.
• Valid driver's license.

Responsabilidades

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate
• Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
• Coaching service department teammates on all operational issues
• Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Evaluating performance and productivity of all service department personnel
• Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
• Ensuring store safety, including the use of and maintenance of safety equipment
• Ensuring equipment/hardware layout and positioning within the service department
• Supervising shop area, equipment and teammates for compliance with company safety procedure
• Ensures that proper inspections are being conducted

Conocimientos

Leadership

Communication

Mentoring

Teamwork

Organized

Detail‑oriented

OSHA knowledge

Service Advisor/Writer experience

Driver's license

Descripción del empleo

Brakes Plus in Denver, CO is seeking an Automotive Service Advisor to lead the service department with a focus on teamwork and customer excellence. Reporting to the Store Manager, you will develop a motivated team, optimize store processes, and drive performance in a fast-paced environment.

You will supervise technicians, schedule duties, coach staff on operations, manage parts inventory, and ensure safety and compliance while delivering an industry-leading customer experience.