Automotive Service Advisor: Growth & Unlimited Earnings

Meineke | Marcor LLC; Sterling Heights (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Meineke Car Care Center is seeking an experienced Automotive Service Advisor to join our team. You will greet customers, write accurate service write-ups, and clearly explain repair costs.

Responsibilities include scheduling appointments, tracking vehicle progress, upselling appropriate services, and maintaining outstanding customer satisfaction with a professional demeanor.

Qualifications include strong automotive knowledge, excellent communication, team orientation, and a valid driver's license.

Qualifications

• Excellent communication skills.
• Professional appearance.
• Positive attitude.
• Strong automotive knowledge or previous automotive‑related experience.
• Commitment to being a team player.

Responsibilities

• Schedule customer service appointments
• Greeting customers in a professional manner
• Accurate write-up of customer concerns
• Convey expected costs and obtain approval for repairs
• Tracking of the vehicle and communicating progress to the customer
• Maintaining excellent customer satisfaction
• Performing any additional task assigned by management
• Maintain accurate records of customer interactions, service history, and repairs performed
• Follow up with customers to ensure satisfaction and address any concerns
• Upsell additional services or accessories as appropriate
• Collaborate with the parts department to order necessary parts for repairs

Skills

Excellent communication

Professional appearance

Strong automotive knowledge

Team player

Valid driver's license

Job description

Meineke Car Care Center is seeking an experienced Automotive Service Advisor to join our team. You will greet customers, write accurate service write-ups, and clearly explain repair costs.

Responsibilities include scheduling appointments, tracking vehicle progress, upselling appropriate services, and maintaining outstanding customer satisfaction with a professional demeanor.

Qualifications include strong automotive knowledge, excellent communication, team orientation, and a valid driver's license.