Automotive Service Advisor

Workstream; Richmond (VA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Career growth

Job summary

Meineke in Richmond, VA is seeking an experienced Service Advisor to manage the front counter, write repair orders, and translate digital vehicle inspections into honest, transparent estimates.

You will greet customers, recommend needed services, and keep them updated through the repair process while coordinating with technicians to maintain schedule and shop flow.

Qualifications

• Prior automotive service advisor or shop experience preferred.
• Strong communication and customer service skills.
• Valid driver's license.

Responsibilities

• Greet customers, write repair orders, and turn digital vehicle inspections into clear, honest estimates.
• Recommend needed service and preventative maintenance, and keep customers updated through the repair
• Coordinate with technicians to keep the shop moving and jobs on schedule.

Skills

Customer service

Communication

Driver's license

Job description

We are hiring an experienced Service Advisor to run our front counter and deliver a great customer experience start to finish.

What you'll do

• Greet customers, write repair orders, and turn digital vehicle inspections into clear, honest estimates
• Recommend needed service and preventative maintenance, and keep customers updated through the repair
• Coordinate with technicians to keep the shop moving and jobs on schedule

What we're looking for:

• Prior automotive service advisor or shop experience preferred
• Strong communication and customer service skills
• Valid driver's license

What we offer:

• Competitive performance-based pay
• Paid training and real career growth
• A team that takes pride in honest work

ref 82729

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. We look for those who share our passion for high-quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Technician or Service Advisor, Meineke provides opportunities for real-world experience.