Lead Automotive Service Advisor

Mieneke Car Care Centers 173; Jackson (TN); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Bonus

Competitive pay

Employee discounts

Advancement opportunities

Training & development

Job summary

Meineke is seeking a Service Advisor to join our automotive service center. The ideal candidate will excel in communication and customer relationship building, possess strong service writer capabilities, and bring prior management experience.

You will oversee service advisors, address inquiries, and manage required documentation in a fast-paced shop environment. Responsibilities include leading a team, ensuring timely repairs, mentoring staff on sales and service techniques, and maintaining

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record required.
• Two years of experience as an automotive service writer or service advisor required; manager experience preferred.
• Deep understanding of automotive technology, service duties, and repair services.

Responsibilities

• Manage a team of automotive service professionals to ensure high morale and customer satisfaction while maintaining profitability.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Mentor employees on best practices for improving sales and customer service techniques.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.

Skills

Communication

Customer service

Team leadership

Sales techniques

Attention to detail

Education

High school diploma or GED

Bachelor’s degree preferred

Job description

Meineke is seeking a Service Advisor to join our automotive service center. The ideal candidate will excel in communication and customer relationship building, possess strong service writer capabilities, and bring prior management experience.

You will oversee service advisors, address inquiries, and manage required documentation in a fast-paced shop environment. Responsibilities include leading a team, ensuring timely repairs, mentoring staff on sales and service techniques, and maintaining