Automotive Service Advisor — Growth & Training Path

Group 1 Automotive, Inc.; Village of Rockville Centre (NY); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid time off

Employee stock purchase plan

Employee vehicle purchase program

Training and advancement opportunities

Job summary

Group 1 GMC Rockville Centre is expanding our team and looking for Automotive Service Advisors to join us. Our ideal candidate is passionate about delivering exceptional customer experiences and thrives on building relationships.

This role is perfect for someone who enjoys engaging with customers throughout the day, providing clear communication, and ensuring a seamless service experience from start to finish.

Qualifications

• 2+ years of Automotive Service Advisor experience is required.
• Experience with CDK and X-time is a plus
• High School Diploma or equivalent
• Must have a Valid Driver’s License

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Skills

Automotive service advisor experience

Education

High School Diploma or equivalent

Tools

CDK

X-time

Job description

Group 1 GMC Rockville Centre is expanding our team and looking for Automotive Service Advisors to join us. Our ideal candidate is passionate about delivering exceptional customer experiences and thrives on building relationships.

This role is perfect for someone who enjoys engaging with customers throughout the day, providing clear communication, and ensuring a seamless service experience from start to finish.