Automotive Service Advisor — Growth, Training & Bonuses

Meineke - 2977; Warner Robins (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance bonus

Employee discounts

Paid time off

Career advancement

Training & development

Positive work environment

Locally owned

Job summary

Meineke in Warner Robins, GA is seeking a Full-Time Service Advisor to join our busy automotive service center. The ideal candidate will have strong communication, customer relationship skills, and solid service-writing capability to guide repairs and upsell where appropriate.

You will manage customer inquiries, document services, and coordinate with technicians to ensure timely, quality work. A positive, drama-free team environment is emphasized, with opportunities for career advancement and

Qualifications

• Need strong communication and customer service abilities.
• Experience in service writing and basic product knowledge.
• Sales experience is a plus but not required.

Responsibilities

• Manage a team of service professionals to maintain morale and customer satisfaction.
• Communicate with customers from first phone call through checkout and follow-up.
• Ensure repairs and maintenance tasks are completed in a timely manner.
• Learn and apply best practices to improve sales and customer service.
• Manage service department paperwork including invoices and repair orders.

Skills

Communication skills

Customer relationship management

Sales experience

Service writing

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Meineke in Warner Robins, GA is seeking a Full-Time Service Advisor to join our busy automotive service center. The ideal candidate will have strong communication, customer relationship skills, and solid service-writing capability to guide repairs and upsell where appropriate.

You will manage customer inquiries, document services, and coordinate with technicians to ensure timely, quality work. A positive, drama-free team environment is emphasized, with opportunities for career advancement and