Asesor de Servicio

Meineke - 2987; Boynton Beach (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Training & development

401(k)

Health insurance

Paid time off

Job summary

Meineke - 2987 in Boynton Beach, Florida, is seeking a Service Advisor to lead a team in an active automotive service center. The ideal candidate will have strong communication and customer relationship skills, as well as extensive experience in automotive services.

This role involves managing service advisors, addressing customer inquiries, and overseeing operational documentation. Join a collaborative environment that values personal and professional growth while providing competitive salaries and various employee benefits including health insurance and paid time off.

Qualifications

• At least two years of experience as an automotive service writer or service advisor is required.
• Deep understanding of automotive technology and repair services is required.
• Valid state-issued driver's license and clean driving record are mandatory.

Responsibilities

• Manage a team of automotive service professionals ensuring customer satisfaction.
• Ensure repairs are completed timely and mentor employees.
• Oversee service department operations and manage paperwork flow.

Skills

Communication skills

Customer relationship skills

Service writer capabilities

Team management

Education

High school diploma or GED

Bachelor's degree

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state‑issued driver’s license and clean driving record are required
• Successful completion of a pre‑employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high‑quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally‑owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.