Service Advisor

Meineke - 2987; Boynton Beach (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

401(k)

401(k) matching

Company parties

Dental insurance

Free uniforms

Health insurance

Paid time off

Job summary

Meineke - 2987 in Boynton Beach is seeking a Service Advisor to join their team. The ideal candidate will possess excellent communication abilities and experience in customer relations, alongside a background in management. This role involves overseeing service advisors, handling customer inquiries, and managing necessary documentation within a busy automotive service center.

The successful individual will help maintain profitability while ensuring high levels of employee morale and customer satisfaction. A deep understanding of automotive technology and repair services is crucial.

Qualifications

• Valid state‑issued driver's license and clean driving record required.
• At least two years experience as an automotive service writer or advisor.
• Deep understanding of automotive technology and repair services required.

Responsibilities

• Manage a team of automotive service professionals.
• Ensure repairs and maintenance tasks are completed timely.
• Mentor employees on best practices for sales and customer service.
• Oversee day-to-day operations of the service department.
• Manage the flow of service department paperwork.

Skills

Excellent communication

Customer relationship skills

Service writer capabilities

Management experience

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off

Job Summary

We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day-to-day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required bachelor’s degree preferred
• Valid state‑issued driver’s license and clean driving record are required
• Successful completion of a pre‑employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth.
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high‑quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally‑owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.