Automotive Service Advisor - Growth & Benefits

Napleton Nissan; Calumet City (IL); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Salary incentive pay

Medical, Dental, Vision

401k

Paid vacation & sick time

Paid training

Discounts on products/services

Growth opportunities

Job summary

Napleton River Oaks Hyundai is seeking a Service Advisor to bridge customers and technicians, presenting repair recommendations and keeping communication clear.

You will write repair orders with transparent cost estimates, coordinate with technicians, and help maintain vehicles in top condition. Prior automotive service experience is a plus.

We offer strong growth opportunities and comprehensive benefits.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy- able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Skills

Customer service

Tech literacy

Communication

Automotive service experience

Job description

Napleton River Oaks Hyundai is seeking a Service Advisor to bridge customers and technicians, presenting repair recommendations and keeping communication clear.

You will write repair orders with transparent cost estimates, coordinate with technicians, and help maintain vehicles in top condition. Prior automotive service experience is a plus.

We offer strong growth opportunities and comprehensive benefits.