Automotive Service Advisor - Customer Care & Growth

Hyundai-of-North-Miami; Miami (FL); Sur place; USD 42 000 - 58 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision Plans

Paid Holidays & PTO

401(k) Retirement Plan

Vehicle Purchase Discounts

Lithia Learning Center

Wellness Programs

Résumé du poste

Hyundai of North Miami is seeking an experienced Service Advisor to join our dynamic, customer-focused team. If you are motivated and results-driven, we want to speak with you.

This Fortune 500 company offers competitive pay and a comprehensive benefits package. Responsibilities include delivering outstanding customer service, communicating vehicle status, working with technicians, and recommending maintenance plans tailored to each customer.

Qualifications

• Experience as an Automotive Service Advisor.
• 2 to 3 years of experience, ONLY!
• Active listening skills to assess needs and relate technical information back to the customer.
• An understanding of the mechanical and technical
• Computer proficiency.
• Excellent written and oral communication skills.
• Strong attention to detail.
• Team player
• Polished and professional
• Valid Driver’s License with acceptable driving record

Responsabilités

• Be attentive and provide excellent customer service.
• Resolve customer concerns and keep customers abreast of vehicle status.
• Work with technicians and make recommendations to customers.
• When appropriate, present a maintenance program that will fit the customer's needs.
• Build and maintain long-lasting customer relationships.
• Represent Hyundai stellar reputation in a polished and professional manner.
• Have fun!

Connaissances

Automotive Service Advisor

Active listening

Computer proficiency

Communication skills

Attention to detail

Team player

Driver's license

Formation

High school diploma

Description du poste

Hyundai of North Miami is seeking an experienced Service Advisor to join our dynamic, customer-focused team. If you are motivated and results-driven, we want to speak with you.

This Fortune 500 company offers competitive pay and a comprehensive benefits package. Responsibilities include delivering outstanding customer service, communicating vehicle status, working with technicians, and recommending maintenance plans tailored to each customer.