Automotive Service Advisor | Weekdays + Bonuses & Benefits

Promotive; Sykesville (MD); Vor Ort; USD 50.000 - 77.000; Vollzeit

Benefits dieser Stelle

100% employer-paid health insurance

Employer-paid life insurance

401(k) with 3% company match

PTO 40–80 hours based on tenure

Uniforms provided

Weekly pay with bonus

Zusammenfassung

LMW Auto Repair is seeking an Automotive Service Advisor to join a Monday–Friday schedule with no weekends. The role offers salary plus bonus, weekly pay, and 100% employer-paid employee health insurance.

Experience is welcome but not required, with a heated shop and opportunities for earnings through bonuses and profit sharing. Responsibilities include handling customer intake, creating estimates, securing authorizations, and managing repair orders.

Qualifikationen

• Experience in service advising, customer service or sales.
• Ability to explain estimates and service recommendations clearly.
• Strong customer service and sales skills.
• Clear communication by phone, text and email.

Aufgaben

• Handle customer intake and vehicle write-ups, documenting concerns clearly.
• Create and present repair estimates and maintenance recommendations.
• Follow up with customers and obtain authorization for recommended work.
• Manage repair orders from initial write-up through completion.
• Communicate with customers by phone, text, and email.
• Identify and explain additional recommended services to help customers make informed decisions.

Kenntnisse

Service advising

Customer service

Sales experience

Communication

Tools

Tekmetric

Steer CRM

Jobbeschreibung

LMW Auto Repair is seeking an Automotive Service Advisor to join a Monday–Friday schedule with no weekends. The role offers salary plus bonus, weekly pay, and 100% employer-paid employee health insurance.

Experience is welcome but not required, with a heated shop and opportunities for earnings through bonuses and profit sharing. Responsibilities include handling customer intake, creating estimates, securing authorizations, and managing repair orders.