Elite Automotive Service Advisor | Commission-Based Growth

Group 1 Automotive; Riverdale Park (MD); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

401(k) Plan

Paid Time Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Training & Advancement

Pinnacle Awards

Job summary

Group 1 Automotive is looking for a motivated and customer-focused Automotive Service Advisor to join our growing team. This role suits professionals who thrive in a fast-paced environment, enjoy building customer relationships, and are passionate about delivering an exceptional service experience.

Responsibilities include scheduling and confirming appointments, creating transparent repair orders with cost and time estimates, coordinating with technicians and parts, and providing regular updates

Qualifications

• 2+ years of Automotive dealership Service Advisor experience.
• Must be available to work Saturdays
• Positive & Friendly Attitude
• Interpersonal Communication skills
• Strong desire to provide an exceptional client experience
• Ability to achieve targeted goals
• High School Diploma or equivalent
• Must have a Valid Driver's License

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience
• Create transparent repair orders with accurate cost and time estimates
• Communicate with technicians and parts team to guarantee timely service completion
• Provide regular updates to customers on the status of their vehicle
• Maintain strong product knowledge to assist with service needs and warranty information

Skills

Customer service

Interpersonal communication

Goal oriented

Positive attitude

Valid driver's license

Education

High School diploma or equivalent

Job description

Group 1 Automotive is looking for a motivated and customer-focused Automotive Service Advisor to join our growing team. This role suits professionals who thrive in a fast-paced environment, enjoy building customer relationships, and are passionate about delivering an exceptional service experience.

Responsibilities include scheduling and confirming appointments, creating transparent repair orders with cost and time estimates, coordinating with technicians and parts, and providing regular updates