Automotive Service Advisor — Customer Care & Growth

Farmandfleet; Loves Park (IL); Presencial; USD 20 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Prescription, Dental, Vision

Holidays off

Advanced Leadership Training Programs

Associate discount

401(K) with company match

Paid ASE testing and certifications

Resumo da oferta

Blain’s Farm & Fleet in Loves Park, IL is seeking a Service Advisor to perform automotive services while delivering excellent customer service. You will help customers with purchases in a sales-driven setting and use the VAST system to create and manage service work orders.

You will also explain invoices, handle cashier duties, and carry out tasks like tire installation, batteries, oil changes, and safety compliant service recommendations. Training to Level I status is provided.

Qualificações

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsabilidades

• Assist customers with purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Conhecimentos

Great communication

Drug screening

Background checks

English proficiency

Customer communication

Age 18+

Auto repair experience

Retail experience

Descrição da oferta de emprego

Blain’s Farm & Fleet in Loves Park, IL is seeking a Service Advisor to perform automotive services while delivering excellent customer service. You will help customers with purchases in a sales-driven setting and use the VAST system to create and manage service work orders.

You will also explain invoices, handle cashier duties, and carry out tasks like tire installation, batteries, oil changes, and safety compliant service recommendations. Training to Level I status is provided.