Automotive Service Advisor — Paid ASE & Benefits

Farmandfleet; Traverse City (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Prescription drug coverage

Dental insurance

Vision insurance

Life insurance

Short & Long Term Disability

401(K) with company match

Paid ASE testing and certifications

Holidays & Birthday off

Associate discount

Job summary

Blain’s Farm & Fleet is seeking a Service Advisor to perform automotive services with a focus on customer satisfaction. Training will enable achieving Level I status. You will assist customers, manage service orders via the VAST system, and handle payments at the register.

Base pay reaches up to $20/hour with weekend premium pay of $2.50/hour. The employer highlights a Forbes Best Employer designation and robust benefits after 91 days of full-time employment.

Qualifications

• Must have great communication skills.
• Ability to pass pre-employment drug screening and background checks.
• Ability to read and speak English.
• Ability to effectively communicate with customers and coworkers.
• Must be 18 years of age or older.
• Prior auto repair experience is preferred.
• Prior retail experience preferred.

Responsibilities

• Assist customers with their purchases in a customer service and sales focused environment.
• Utilize computers to determine product inventory levels and product arrival dates. Utilize computers and VAST system to set up work orders for customers, schedule service work and communicate to the service department.
• Explain work orders and invoices to customers.
• Perform Retail Cashier Duties by obtaining and processing customer payments.
• Install batteries, balance wheels, repair and install tires when required.
• Perform oil changes using LOF procedures when required.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and procedures.
• Ability to interpret vehicle inspection results and make appropriate service recommendations to customers.

Skills

great communication skills

Job description

Blain’s Farm & Fleet is seeking a Service Advisor to perform automotive services with a focus on customer satisfaction. Training will enable achieving Level I status. You will assist customers, manage service orders via the VAST system, and handle payments at the register.

Base pay reaches up to $20/hour with weekend premium pay of $2.50/hour. The employer highlights a Forbes Best Employer designation and robust benefits after 91 days of full-time employment.