Automotive Service Advisor: Growth, Training & Benefits

Asbury; DeLand (FL); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Paid holidays

Paid time off

Paid training

Stock awards

Health insurance options

Zusammenfassung

Asbury's Coggin Ford DeLand location seeks a Service Advisor to greet customers, secure vehicle information, and promote maintenance services. You will present estimates, schedule repairs, and communicate timelines while upholding manufacturer warranty guidelines and CSI targets.

The role emphasizes customer service excellence, accurate documentation, and adherence to dealership policies in a fast-paced environment.

Qualifikationen

• Previous automotive Service Advisor experience heavily preferred.
• Must have great customer service, phone and computer skills.
• Must be able to pass pre-employment screening (background & drug test).

Aufgaben

• Greet customers in a timely, friendly manner and obtain pertinent vehicle information.
• Actively promote and build rapport with the customer.
• Advise customers on the care and value of maintaining their vehicles per manufacturer specs.
• Generate and provide customer with a complete and accurate estimate of repair.
• Establish and communicate completion time of repair with customer and technician.
• Answer incoming service calls and maintain service appointments.
• Follow procedures to achieve CSI at or above company goals.

Kenntnisse

Customer service

Phone skills

Computer skills

Automotive Service Advisor experience

Jobbeschreibung

Asbury's Coggin Ford DeLand location seeks a Service Advisor to greet customers, secure vehicle information, and promote maintenance services. You will present estimates, schedule repairs, and communicate timelines while upholding manufacturer warranty guidelines and CSI targets.

The role emphasizes customer service excellence, accurate documentation, and adherence to dealership policies in a fast-paced environment.