Automotive Service Advisor: Growth & Tech-Savvy Role

Mid Rivers Chrysler Jeep Dodge Ram; Saint Peters (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive pay range

Incentive-based pay

Family owned and operated

Medical, Dental, Vision Insurance

401k

Strayer University degree

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and车辆

Growth opportunities

Job summary

Ed Napleton Automotive Group, located at Mid Rivers Chrysler Dodge Jeep RAM, is seeking a Service Advisor who will liaise with customers and technicians to present repair recommendations and keep customers informed throughout the service process.

The role emphasizes exceptional customer service, effective communication, and collaboration with the service team to maintain vehicle quality and customer satisfaction.

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn and utilize technology.
• Previous automotive service advisor experience is a plus but not required.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with technicians and parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting-edge fixed operations technology.

Skills

Customer service

Tech savvy

Automotive knowledge

Job description

Ed Napleton Automotive Group, located at Mid Rivers Chrysler Dodge Jeep RAM, is seeking a Service Advisor who will liaise with customers and technicians to present repair recommendations and keep customers informed throughout the service process.

The role emphasizes exceptional customer service, effective communication, and collaboration with the service team to maintain vehicle quality and customer satisfaction.