Senior Service Advisor & Team Leader – Growth Opportunity

Napleton Nissan; Lansing (IL); Hybride; USD 70 000 - 100 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Sick Time

No cost, No Debt College Degree

Paid Training

Discounts on vehicles/services

Growth Opportunities

Résumé du poste

The Ed Napleton Automotive Group is seeking a Senior Service Advisor/Assistant Service Manager at River Oaks Chrysler Dodge Jeep RAM to support the Service Director and drive department results. You will liaise with customers and technicians to present repair recommendations and maintain excellent service in the service lane.

This role offers a strong growth path within a large, family-owned national auto group with comprehensive benefits. Prior Chrysler/Dodge/Jeep RAM experience is a plus.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy—able to learn and utilize technology.
• Previous Automotive Service Advisor/Service Manager Experience.
• Chrysler Dodge Jeep RAM experience is a plus.
• Willingness to undergo a background check.
• 18+ years of age.

Responsabilités

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Description du poste

The Ed Napleton Automotive Group is seeking a Senior Service Advisor/Assistant Service Manager at River Oaks Chrysler Dodge Jeep RAM to support the Service Director and drive department results. You will liaise with customers and technicians to present repair recommendations and maintain excellent service in the service lane.

This role offers a strong growth path within a large, family-owned national auto group with comprehensive benefits. Prior Chrysler/Dodge/Jeep RAM experience is a plus.