Automotive Service Advisor: Growth & Tech-Savvy

Napletonsmidriverscdjr; Saint Peters (MO); Vor Ort; USD 40.000 - 70.000; Vollzeit

Benefits dieser Stelle

Incentive pay

Family owned

Health insurance

401k

Tuition assistance

Paid vacation

Paid training

Employee discounts

Growth opportunities

Zusammenfassung

Ed Napleton Automotive Group at Mid Rivers Chrysler Dodge Jeep RAM is seeking a Service Advisor who acts as the liaison between customers and technicians, offering repair recommendations and clear cost/time estimates. You will drive service lane activity and provide proactive communication to keep customers informed throughout the process.

While prior service advisor experience is a plus, it is not required as training is provided and advancement opportunities are strong within the Ed Napleton

Qualifikationen

• Excellent customer service skills.
• Tech savvy and able to learn/use technology.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older.

Aufgaben

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication-keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Kenntnisse

Customer service

Tech savvy

Communication

Tools

Fixed Operations Tech

Jobbeschreibung

Ed Napleton Automotive Group at Mid Rivers Chrysler Dodge Jeep RAM is seeking a Service Advisor who acts as the liaison between customers and technicians, offering repair recommendations and clear cost/time estimates. You will drive service lane activity and provide proactive communication to keep customers informed throughout the process.

While prior service advisor experience is a plus, it is not required as training is provided and advancement opportunities are strong within the Ed Napleton