Dynamic Auto Service Advisor with Incentives

Hanania-Acura; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Retirement plans

Employee discounts on services

Training opportunities

Job summary

Hanania Automotive Group is seeking an Automotive Service Advisor who thrives in a fast-paced environment and excels at building customer loyalty. You’ll greet customers, schedule appointments, assess vehicles, and work with technicians and parts staff to ensure a top-notch service experience.

This role offers competitive compensation with incentives, comprehensive benefits including health and dental, retirement plans, ongoing training, and employee discounts on vehicles, parts and services.

Qualifications

• Proven ability to provide exceptional customer service and maintain high satisfaction levels.
• Ability to set and achieve sales and performance goals.
• Strong interpersonal and communication skills.

Responsibilities

• Greet and assist customers, set and confirm appointments to streamline service.
• Assess vehicles via information and walk-arounds, using consultative selling for maintenance.
• Create transparent repair orders with cost and time estimates.
• Communicate with technicians and parts staff to ensure timely completion.
• Pursue sales goals and expand product knowledge to support service and warranty needs.
• Process cash and checks according to policy.

Skills

Customer service

Sales goals

Communication

Organization

Adaptability

Multitasking

Tools

CRM software

Job description

Hanania Automotive Group is seeking an Automotive Service Advisor who thrives in a fast-paced environment and excels at building customer loyalty. You’ll greet customers, schedule appointments, assess vehicles, and work with technicians and parts staff to ensure a top-notch service experience.

This role offers competitive compensation with incentives, comprehensive benefits including health and dental, retirement plans, ongoing training, and employee discounts on vehicles, parts and services.