Automotive Service Advisor — Growth, Training & Benefits

Group 1 Automotive, Inc.; Houston (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Great Working Environment

Continuous Training and Advancement

Performance / Longevity Bonuses

Health, Dental, Vision, Life and Disability Insurance

401(k) with company match

Paid Time-off

Employee stock purchase plan

Employee vehicle purchase program

Job summary

A leading automotive retail company in Houston is seeking a talented Service Advisor to join their team. The ideal candidate will have at least 2 years of automotive service advisor experience, preferably in a dealership, and a strong desire to provide exceptional customer service. Responsibilities include scheduling appointments, creating repair orders, and maintaining strong communication with clients and technicians. The company offers a great working environment, competitive compensation, and comprehensive benefits including health insurance and a 401(k) plan.

Qualifications

• Minimum 2 years automotive service advisor experience is required (dealership preferred).
• Valid in-state driver's license and must maintain an acceptable, safe driving record.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team to guarantee timely service completion.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge to assist with service needs and warranty information.

Skills

Exceptional customer service

Communication skills

Interpersonal skills

Ability to thrive in a fast-paced environment

Education

High School diploma or equivalent

Tools

Xtime

CDK

Job description

A leading automotive retail company in Houston is seeking a talented Service Advisor to join their team. The ideal candidate will have at least 2 years of automotive service advisor experience, preferably in a dealership, and a strong desire to provide exceptional customer service. Responsibilities include scheduling appointments, creating repair orders, and maintaining strong communication with clients and technicians. The company offers a great working environment, competitive compensation, and comprehensive benefits including health insurance and a 401(k) plan.