Automotive Service Advisor: Growth & Customer Experience

Mid Rivers Chrysler Jeep Dodge Ram; Saint Peters (MO); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Incentive pay

Family owned (90+ years)

Health, dental, vision insurance

No-cost degree from Strayer University

Paid vacation and sick time

Paid training

Employee discounts on products and服务

Growth opportunities

Job summary

Mid Rivers Chrysler Dodge Jeep RAM is seeking a Service Advisor to bridge customers and technicians, presenting repair recommendations and keeping clients informed with clear cost and time estimates.

You will write repair orders, maintain timely communication, and coordinate with technicians and parts using Fixed Operations tools to ensure quality service and customer satisfaction. Background check may be required.

Qualifications

• Excellent customer service skills required.
• Tech-savvy and able to learn new software/tools.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check.
• 18+ years of age or older per policy.

Responsibilities

• Work with customers to identify vehicle maintenance needs.
• Write repair orders with clear cost and time estimates.
• Provide timely and transparent communication to customers.
• Coordinate with technicians and parts to ensure timely completion of work.
• Maintain a positive attitude and strong work ethic with customers and coworkers.
• Utilize Fixed Operations technology to support service delivery.

Skills

Customer service

Tech savvy

Service advisor experience

Background check

Tools

CRM software

Repair order software

Job description

Mid Rivers Chrysler Dodge Jeep RAM is seeking a Service Advisor to bridge customers and technicians, presenting repair recommendations and keeping clients informed with clear cost and time estimates.

You will write repair orders, maintain timely communication, and coordinate with technicians and parts using Fixed Operations tools to ensure quality service and customer satisfaction. Background check may be required.