Automotive Service Advisor | Growth and Customer Focus

Paycom - ATS; Milwaukie (OR); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical and Dental insurance

Life Insurance

Employee Assistance Plan

Telehealth

Short/Long-Term Disability

401(k) with Company Match

Paid Time Off

Job summary

Ron Tonkin Chrysler Jeep Dodge Ram Fiat in Portland, OR is seeking an experienced Service Advisor to bridge customers and technicians in a high-volume shop. You will guide service check-ins through delivery, communicating clearly and offering maintenance recommendations.

Join a renovated, state-of-the-art facility with strong earning potential and a collaborative team. Prior CDK experience is valued, and a career path in a well-established automotive group awaits.

Qualifications

• 1+ years of service writing experience.
• Prior CDK experience is strongly recommended.
• Must be 18+ with a valid driver’s license and clean driving record.

Responsibilities

• Ensure customers receive prompt, courteous, and effective service.
• Drive the sale of technicians’ time to meet the department’s sales forecast.
• Prioritize required services and provide options upon request.
• Keep customers informed on completion times, service expenses, and possible changes.
• Ensure the customer has a positive dealership experience.

Skills

Customer service

Communication

Sales

Team player

Tools

CDK

Job description

Ron Tonkin Chrysler Jeep Dodge Ram Fiat in Portland, OR is seeking an experienced Service Advisor to bridge customers and technicians in a high-volume shop. You will guide service check-ins through delivery, communicating clearly and offering maintenance recommendations.

Join a renovated, state-of-the-art facility with strong earning potential and a collaborative team. Prior CDK experience is valued, and a career path in a well-established automotive group awaits.