Lead Automotive Service Advisor

Meineke - 1863; Jackson (TN); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Employee discounts

Advancement opportunities

Training & development

Job summary

Meineke - 1863 is seeking a Service Advisor to join our bustling automotive service center, where strong communication and service-writing skills are essential for success. The role supports a team while focusing on customer satisfaction and profitable operations.

The ideal candidate will have customer relationship excellence, prior management experience, and a solid understanding of automotive repair processes. Join us for a dynamic environment with growth opportunities.

Qualifications

• Must have a high school diploma or GED; bachelor’s preferred.
• Valid driver's license and clean record required.
• Pre-employment drug and background screening.
• At least two years as a service writer or advisor; manager experience preferred.
• Deep understanding of automotive technology and repair services.

Responsibilities

• Lead a team of service professionals to maintain morale, customer satisfaction, and profitability.
• Ensure repairs and maintenance are completed in a timely manner.
• Mentor staff on sales and customer service practices.
• Oversee day-to-day operations of the service department.
• Manage service paperwork flow: manuals, invoices, repair orders, records.

Skills

Communication

Customer relationships

Service writer

Management experience

Education

High school diploma

GED

Bachelor's degree preferred

Job description

Meineke - 1863 is seeking a Service Advisor to join our bustling automotive service center, where strong communication and service-writing skills are essential for success. The role supports a team while focusing on customer satisfaction and profitable operations.

The ideal candidate will have customer relationship excellence, prior management experience, and a solid understanding of automotive repair processes. Join us for a dynamic environment with growth opportunities.