Automotive Service Advisor | Growth, Commissions, Mon-Fri

Atlantictireandservice; Durham (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Weekly pay

No weekend schedule

Comprehensive benefits (health, vision

dental, and life insurance)

Paid holidays, sick days, and PTO

Job summary

Atlantic Tire and Service in Durham, NC is hiring an experienced Service Advisor to join our team. We focus on quality workmanship, honest recommendations, and exceptional customer service. We provide tools and support to help you succeed and grow your career.

You will serve as the primary liaison between customers and technicians, explain repairs, prepare estimates, and keep customers updated on progress. This full-time role offers comprehensive benefits and a Monday–Friday schedule with no

Qualifications

• Automotive knowledge and 1–2 years of experience as an Automotive Service Advisor.
• Valid driver's license.
• Team-first mentality and ability to manage multiple priorities.

Responsibilities

• Deliver prompt, courteous, and professional service to customers in person and by phone
• Serve as the primary connection between customers and technicians, clearly communicating vehicle concerns and repair recommendations
• Perform vehicle walk-arounds and accurately document customer concerns to support proper diagnosis and service
• Explain recommended repairs, prepare estimates, and help customers make informed maintenance and repair decisions
• Keep customers updated on repair progress, completion times, costs, and any changes requiring authorization
• Uphold our high standards for safety, organization, and cleanliness

Skills

Automotive knowledge

Customer service

Communication

Organizational skills

Job description

Atlantic Tire and Service in Durham, NC is hiring an experienced Service Advisor to join our team. We focus on quality workmanship, honest recommendations, and exceptional customer service. We provide tools and support to help you succeed and grow your career.

You will serve as the primary liaison between customers and technicians, explain repairs, prepare estimates, and keep customers updated on progress. This full-time role offers comprehensive benefits and a Monday–Friday schedule with no