Automotive Service Advisor: Growth, Training & Benefits

Chapel Hill Tire Co.; Cary (NC); On-site; USD 70,000 - 135,000; Full time

Benefits offered by this job

Unlimited paid training & certificates

Paid Time Off/Vacation

Paid Holidays

401K company match

Health, Dental, & Vision plans

Tuition Reimbursement

Room to grow in a values-drivencompany

Job summary

Chapel Hill Tire seeks an Automotive Service Advisor to greet customers, guide them through service options, and ensure smooth shop flow with strong sales and service focus. You’ll communicate clearly, build trust, and collaborate with technicians and parts staff to deliver excellent car care.

No automotive experience is required, but a willingness to learn and grow is essential. You’ll join a team that values dependable service, career growth, and work-life balance, with competitive pay and

Qualifications

• No automotive experience required but appreciated.
• Strong customer service mindset and people skills.
• Able to communicate clearly with customers and teammates.
• Capable of multitasking and managing changing priorities.
• Willingness to learn and grow in a fast-paced environment.

Responsibilities

• Welcome and guide customers through their vehicle service journey, fostering loyalty and repeat business.
• Recommend smart, safe, and valuable services that protect their investment and peace of mind.
• Build trust with clear, confident communication by keeping customers updated on the status of their vehicle repairs.
• Collaborate with our parts coordinator and technicians to ensure a smooth workflow.
• Master your craft through learning. Grow and sharpen your skills every day!

Skills

Customer service

Sales experience

Communication skills

Multitasking

Public interaction

Driver's license

Team player

Job description

Chapel Hill Tire seeks an Automotive Service Advisor to greet customers, guide them through service options, and ensure smooth shop flow with strong sales and service focus. You’ll communicate clearly, build trust, and collaborate with technicians and parts staff to deliver excellent car care.

No automotive experience is required, but a willingness to learn and grow is essential. You’ll join a team that values dependable service, career growth, and work-life balance, with competitive pay and