Auto Service Advisor — Growth, Benefits, Training

Harrell’s Tire & Auto; Southern Pines (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with matching

Paid time off

Employee discounts

Commission pay opportunities

Professional development

Job summary

Harrell’s Tire & Auto, a trusted family-owned auto shop in North Carolina, seeks a dynamic Service Advisor. You will greet customers, discuss needed services, and pair them with trusted technicians in a fast-paced setting. Training is paid, and you’ll enjoy comprehensive benefits and opportunities for growth.

The role emphasizes clear, friendly communication, integrity in recommendations, and teamwork with service techs to ensure timely repairs and excellent customer experiences.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Sales-minded approach to presenting services.

Responsibilities

• Be the enthusiastic point of contact for customers at Harrell’s Auto Family.
• Build trust through honest recommendations and clear communication.
• Present and sell automotive repair and maintenance services with integrity.
• Manage multiple customers and workflows in a high-volume setting.
• Utilize Digital Vehicle Inspections to educate customers and increase transparency.
• Collaborate with technicians to ensure timely, quality repairs.

Skills

Customer service

Multitasking

Sales mindset

Communication skills

Tools

Digital Vehicle Inspections

Job description

Harrell’s Tire & Auto, a trusted family-owned auto shop in North Carolina, seeks a dynamic Service Advisor. You will greet customers, discuss needed services, and pair them with trusted technicians in a fast-paced setting. Training is paid, and you’ll enjoy comprehensive benefits and opportunities for growth.

The role emphasizes clear, friendly communication, integrity in recommendations, and teamwork with service techs to ensure timely repairs and excellent customer experiences.