Automotive Service Advisor | Growth, Training & Benefits

Chapel Hill Tire Co.; Carrboro (NC); On-site; USD 70,000 - 135,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401K company match

Uniforms provided

Tuition Reimbursement

Health, Dental, & Vision plans

Room to grow

Job summary

Chapel Hill Tire Co. is seeking an Automotive Service Advisor in a fast-paced shop environment in Carrboro, NC. You will guide customers through their vehicle service journey, recommend services, and keep clients informed as repairs progress. A growth-minded, people-focused attitude is essential.

No automotive experience is required but is appreciated; sales/customer service experience is preferred, with strong multitasking and clear communication being key assets.

Qualifications

• No automotive experience required, but appreciated.
• Sales or customer service experience preferred.
• Ability to work with the general public.
• Strong multitasking and communication skills.

Responsibilities

• Welcome and guide customers through their service journey to foster loyalty.
• Recommend services that protect investment and peace of mind.
• Keep customers updated on vehicle repair status with clear communication.
• Collaborate with parts coordinator and technicians to maintain smooth workflow.
• Grow and sharpen skills through ongoing learning.

Skills

Sales/customer service

Multitasking

Communication skills

Valid driver's license

Job description

Chapel Hill Tire Co. is seeking an Automotive Service Advisor in a fast-paced shop environment in Carrboro, NC. You will guide customers through their vehicle service journey, recommend services, and keep clients informed as repairs progress. A growth-minded, people-focused attitude is essential.

No automotive experience is required but is appreciated; sales/customer service experience is preferred, with strong multitasking and clear communication being key assets.