Automotive Service Advisor - Growth & Commission

HERTRICH Family of Automobile Dealerships; Elkton (MD); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Extremely competitive salary

Clear pathways into success and career

Medical, Dental, Vision, Life &Dis

Disability insurance

Paid vacation, holidays, and personal

401(k) with employer match

Employee vehicle purchase discounts

Job summary

Hertrich Family of Automobile Dealerships in Elkton, MD is seeking an Automotive Service Advisor / Service Writer to join our busy service team. In this full-time role, you’ll greet customers, book appointments, and clearly communicate repair needs and timelines.

We offer a competitive salary from $50,000 to $85,000+ per year with a base plus commission/bonus, plus benefits such as medical, dental, vision, life and disability, paid vacation and holidays, and a 401(k) with employer match.

Qualifications

• Customer service mindset and positive attitude.
• Strong communication skills and ability to explain repairs clearly.
• Ability to work in a team-oriented environment.

Responsibilities

• Greet service customers promptly and professionally
• Answer service calls and schedule appointments in our business development department as well as service
• Communicate repair needs, estimates, and timelines clearly
• Coordinate repair orders with Technicians
• Keep customers informed throughout the service process
• Recommend additional maintenance or services when appropriate
• Maintain accurate service records
• Deliver an exceptional customer experience-every visit

Skills

Customer service

Communication

Team player

Sales experience

Spanish bilingual

Education

High School Diploma or GED

Job description

Hertrich Family of Automobile Dealerships in Elkton, MD is seeking an Automotive Service Advisor / Service Writer to join our busy service team. In this full-time role, you’ll greet customers, book appointments, and clearly communicate repair needs and timelines.

We offer a competitive salary from $50,000 to $85,000+ per year with a base plus commission/bonus, plus benefits such as medical, dental, vision, life and disability, paid vacation and holidays, and a 401(k) with employer match.