Automotive Service Advisor: Salary + Commission & Benefits

HERTRICH Family of Automobile Dealerships; Easton (MD); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental, Vision, Life &Dis

Disability insurance

Paid vacation, holidays, and personal

401(k) with employer match

Employee vehicle purchase discounts

Job summary

HERTRICH Family of Automobile Dealerships in Easton, MD is hiring an Automotive Service Advisor / Service Writer to join our busy service department. You will greet customers, schedule appointments, and communicate repair needs with technicians, delivering an exceptional experience every visit.

We offer a competitive salary, comprehensive benefits, and opportunities for career advancement within a family-owned dealership.

Qualifications

• Previous customer service and/or sales experience required.
• Automotive experience is a plus.
• Fluent English; Spanish preferred.

Responsibilities

• Greet service customers promptly and professionally
• Answer service calls and schedule appointments
• Communicate repair needs, estimates, and timelines clearly
• Coordinate repair orders with Technicians
• Keep customers informed throughout the service process
• Recommend additional maintenance or services when appropriate
• Maintain accurate service records
• Deliver an exceptional customer experience-every visit

Skills

Customer service

Communication

Bilingual Spanish

Education

High School Diploma or GED

Tools

Dealership software

PC literacy

Job description

HERTRICH Family of Automobile Dealerships in Easton, MD is hiring an Automotive Service Advisor / Service Writer to join our busy service department. You will greet customers, schedule appointments, and communicate repair needs with technicians, delivering an exceptional experience every visit.

We offer a competitive salary, comprehensive benefits, and opportunities for career advancement within a family-owned dealership.