Automotive Service Advisor/Writer – $50k-$85k+ Benefits

The Hertrich Family of Automobile Dealerships; Elkton (MD); In loco; USD 50.000 - 85.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

401(k) with employer match

Vehicle discounts

Descrizione del lavoro

The Hertrich Family of Automobile Dealerships is hiring a motivated Automotive Service Advisor / Service Writer to join our fast-paced, team-driven service team in Elkton, MD. This role focuses on greeting customers, scheduling service appointments, and clearly communicating repair needs and timelines.

Candidates should have strong customer service and communication skills, with automotive experience a plus and Spanish bilingual preferred.

Competenze

• Experience in customer service or sales preferred.
• Excellent communication and listening skills.
• Bilingual Spanish preferred.

Mansioni

• Greet service customers promptly and professionally.
• Answer service calls and schedule appointments.
• Communicate repair needs, estimates, and timelines clearly.
• Coordinate repair orders with Technicians.
• Keep customers informed throughout the service process.
• Recommend additional maintenance or services when appropriate.
• Maintain accurate service records.
• Deliver an exceptional customer experience—every visit.

Conoscenze

Customer service

Communication skills

Spanish language

Formazione

High School Diploma or GED

Strumenti

Dealership software

Descrizione del lavoro

The Hertrich Family of Automobile Dealerships is hiring a motivated Automotive Service Advisor / Service Writer to join our fast-paced, team-driven service team in Elkton, MD. This role focuses on greeting customers, scheduling service appointments, and clearly communicating repair needs and timelines.

Candidates should have strong customer service and communication skills, with automotive experience a plus and Spanish bilingual preferred.