Automotive Service Advisor | Growth & Benefits

The Hertrich Family of Automobile Dealerships; Easton (MD); Presencial; USD 50.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Career advancement opportunities

Medical, Dental, Vision, Life & Disabl

Paid vacation, holidays, and personal

401(k) with employer match

Employee vehicle purchase discounts

Descripción de la vacante

The Hertrich Family of Automobile Dealerships is seeking an Automotive Service Advisor / Service Writer to join our customer-focused service team in Easton, MD. The position combines service-writing duties with a client-facing role in a fast-paced, team-driven environment.

We offer a competitive base salary with commission/bonus potential and a comprehensive benefits package, including medical/dental/vision, paid time off, and a 401(k) with employer match.

Formación

• High School Diploma or GED required.
• English fluency required; Spanish bilingual preferred.
• Flexible schedule, including evenings and Saturdays.
• Valid driver's license with a clean driving record.
• Prior customer service and/or sales experience; automotive experience a plus.

Responsabilidades

• Greet service customers promptly and professionally.
• Answer service calls and schedule appointments.
• Communicate repair needs, estimates, and timelines clearly.
• Coordinate repair orders with Technicians.
• Keep customers informed throughout the service process.
• Recommend additional maintenance or services when appropriate.
• Maintain accurate service records.
• Deliver an exceptional customer experience on every visit.

Conocimientos

Communication skills

Customer service

Teamwork

Spanish language

Educación

High School Diploma or GED

Herramientas

Dealership software

CRM software

Descripción del empleo

The Hertrich Family of Automobile Dealerships is seeking an Automotive Service Advisor / Service Writer to join our customer-focused service team in Easton, MD. The position combines service-writing duties with a client-facing role in a fast-paced, team-driven environment.

We offer a competitive base salary with commission/bonus potential and a comprehensive benefits package, including medical/dental/vision, paid time off, and a 401(k) with employer match.