Automotive Service Advisor - Growth, Bonuses & Perks

AAA Club Alliance; Columbus (OH); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Monthly performance bonuses

Spiffs and contests

Full-time schedule with Sundays off

Medical, Dental, and Vision

Paid parental leave

401k with company match

Paid holidays

AAA Membership

Learning reimbursement

Job summary

AAA Club Alliance in Columbus, OH is seeking an Automotive Service Advisor to bridge customers and our technicians. You will greet customers, explain repairs, and guide them through the service experience with clear communication.

This full-time position offers starting pay at $20.50 per hour, plus bonuses and incentives, with a 5‑day schedule and Sundays off. Benefit opportunities and career growth are provided.

Qualifications

• High School Diploma or equivalent.
• Prior automotive industry experience preferred.
• ASE Service Advisor Certification a plus.
• Valid driver’s license; ability to pass screenings.

Responsibilities

• Greet customers, answer calls, and schedule appointments.
• Review repairs with customers for clarity and understanding.
• Communicate updates on costs, timing, or scope of work.
• Coordinate with shop technicians and track progress.

Skills

Customer service

Communication

Automotive knowledge

Valid driver’s license

Work authorization USA

Education

High School Diploma or equivalent

Job description

AAA Club Alliance in Columbus, OH is seeking an Automotive Service Advisor to bridge customers and our technicians. You will greet customers, explain repairs, and guide them through the service experience with clear communication.

This full-time position offers starting pay at $20.50 per hour, plus bonuses and incentives, with a 5‑day schedule and Sundays off. Benefit opportunities and career growth are provided.