Automotive Service Advisor — Grow Sales & Deliver Exceptional Service

ER Autocare; Plain City (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

Paid Time Off

Paid Meals

Long-term Disability

Job summary

A busy automotive repair company in Ohio is seeking a full-time Automotive Service Advisor. In this role, you will support customers by assessing their repair needs and recommending services. The ideal candidate will have strong sales skills, exceptional customer service abilities, and proficiency with sales software. The position offers a competitive salary between $60,000 and $90,000 and comprehensive benefits, ensuring work-life balance with a Monday to Friday schedule.

Responsibilities

• Welcome customers and assess their repair needs.
• Provide accurate service recommendations.
• Maintain communication with the service team.
• Prioritize tasks and manage customer expectations.
• Promote service recommendations and upsell when appropriate.

Skills

Strong sales skills and ability to upsell

Exceptional customer-service abilities

Proficiency with sales and customer-service software

Attention to detail

Strong organizational skills

Ability to work well under pressure

Job description

A busy automotive repair company in Ohio is seeking a full-time Automotive Service Advisor. In this role, you will support customers by assessing their repair needs and recommending services. The ideal candidate will have strong sales skills, exceptional customer service abilities, and proficiency with sales software. The position offers a competitive salary between $60,000 and $90,000 and comprehensive benefits, ensuring work-life balance with a Monday to Friday schedule.