Automotive Service Advisor | Growth, Benefits & Training

Concord Chevrolet; Concord (CA); On-site; USD 19,207 - 27,355; Full time

Benefits offered by this job

Medical & Dental Insurance

401K Plan + Match

Paid Training

Employee Assistance Program

Discounts on products and services

Job summary

Concord Chevrolet in Concord, California, is seeking a dedicated Advisor to oversee service orders and ensure exceptional customer service. The role emphasizes a positive customer experience, effective management of service department tasks, and collaboration with upper management.

Ideal candidates will possess strong communication skills, a professional appearance, and a proven record in customer satisfaction. The position offers competitive pay including base compensation, commissions, and numerous benefits.

Qualifications

• Organized and friendly personality with a love for customer experience.
• Demonstrated ability to manage others and possess time management skills.
• Professional appearance and a strong record of positive customer satisfaction.

Responsibilities

• Oversee service orders and ensure prompt, courteous service.
• Assist in diagnosing vehicle problems and manage warranty claims.
• Collaborate with management for hiring and discipline decisions.

Skills

Customer experience

Time management

Communication

Sales success

Team oriented

Job description

Concord Chevrolet in Concord, California, is seeking a dedicated Advisor to oversee service orders and ensure exceptional customer service. The role emphasizes a positive customer experience, effective management of service department tasks, and collaboration with upper management.

Ideal candidates will possess strong communication skills, a professional appearance, and a proven record in customer satisfaction. The position offers competitive pay including base compensation, commissions, and numerous benefits.