Service Advisor: Customer Care & Vehicle Diagnostics

Sonic Automotive, Inc.; Concord (CA); Híbrido; USD 75.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401(k) matching

Descripción de la vacante

Concord Honda, part of the Sonic Automotive family, in Concord, CA, is seeking a Service Advisor to join our busy service department.

You will greet customers, document service needs, explain repairs, prepare estimates, and coordinate with technicians to keep vehicles on track.

We offer a comprehensive benefits package, 401(k) with company match, paid time off, and ongoing training; compensation ranges from $75,000 to $125,000 annually.

Formación

• Experience in customer service roles within automotive or retail settings.
• Strong communication and interpersonal skills to liaise between customers and technicians.

Responsabilidades

• Greet customers and document vehicle service needs.
• Explain recommended services and prepare cost estimates.
• Coordinate workflow with technicians to ensure timely repairs.
• Keep customers informed on repair status and timelines.
• Prepare and explain repair orders and invoices.

Conocimientos

Customer service

Communication

Herramientas

Dealership management systems

Service scheduling software

Descripción del empleo

Concord Honda, part of the Sonic Automotive family, in Concord, CA, is seeking a Service Advisor to join our busy service department.

You will greet customers, document service needs, explain repairs, prepare estimates, and coordinate with technicians to keep vehicles on track.

We offer a comprehensive benefits package, 401(k) with company match, paid time off, and ongoing training; compensation ranges from $75,000 to $125,000 annually.